Last Updated: September 9, 2025

At Bharat Poshak, we are committed to protecting your privacy and the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or make a purchase on our website: www.bharatposhak.com ( “we”, “us”, “our”, or the “Site” ). “You”, “Your” refers to you as a customer, visitor, or any individual using our Services.
By using our Site, you consent to the practices outlined in this policy.

📥 Information We Collect
When you use our website, we may collect the following types of information:

1. Personal Information
Collected during account registration, order placement, or contacting us:
• Name
• Phone number
• Email address
• Shipping & billing address
• Payment details (processed securely via third-party gateways)

2. Technical Information
Automatically collected through cookies and analytics tools:
• IP address
• Browser type
• Device information
• Pages visited
• Location data (if enabled)

3. Optional Information
• Product preferences
• Reviews, ratings, or survey responses
• Customer service interactions

🛍️ How We Use Your Information
• We use your information for the following purposes:
• To process and deliver your orders
• To personalize your shopping experience
• To send order updates, shipping notifications, or account alerts
• To improve our website performance and user experience
• To respond to customer queries and support requests
• To send marketing emails (only if you opt-in)
• For fraud prevention and website security

💳 Payment & Security
We do not store any payment information on our servers. All transactions are securely processed through trusted third-party payment gateways ( Razorpay ), which comply with industry-standard encryption and PCI-DSS standards.

🍪 Cookies Policy
We use cookies to enhance your browsing experience.
Cookies help us:
• Remember your login details
• Save your cart or wishlist
• Track site usage (via tools like Google Analytics)
You can control or disable cookies through your browser settings. However, disabling cookies may affect website functionality.

🔗 Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share your data with:
• Shipping partners (to deliver your orders)
• Payment gateways (to process transactions)
• Marketing tools (if you opt in for newsletters or promotions)
• Legal authorities if required by law
• All third-party service providers are required to handle your data responsibly

📦 Data Storage & Retention
Your data is stored securely on encrypted servers and retained only for as long as necessary:
• To fulfill orders and provide services
• To comply with legal obligations
• To maintain customer service records

🛍️💼 Your Rights & Choices
You have the right to:
• Access or update your personal information
• Request deletion of your data (subject to conditions)
• Unsubscribe from marketing communications at any time
To make a request, email us at bharatposhak1702@gmail.com

🛍️ How We Protect Your Data
We implement strict physical, electronic, and managerial safeguards to prevent unauthorized access, misuse, or alteration of your personal data.

🛍️ International Users
If you’re accessing the Site from outside India, please be aware that your data may be transferred, stored, and processed in India or other jurisdictions.

🛍️ Policy Updates
We may update this Privacy Policy from time to time. All changes will be posted on this page with the updated “Last Updated” date.
We encourage you to review this policy periodically to stay informed.

📞 Contact Us
If you have questions about this Privacy Policy or your personal data, please reach out to us:
📧 Email: bharatposhak1702@gmail.com
📱 Phone/WhatsApp: (+91) 70465 66696
📍 Address: 651, Ayodhyapuram Society,Near Valak Patiya, Valak, Surat-395006.