At Bharat Poshak, your satisfaction is our priority. We take great care in delivering high-quality, authentic products, but if something isn’t quite right, we’re here to help.

📦 Domestic Orders (Within India)

✅ Eligible for Return/Exchange:
We accept returns or exchanges for the following reasons:
• Wrong product delivered
• Damaged or defective item
• Size issues (exchange only)

📅 Return/Exchange Window:
• Requests must be raised within 48 Hours of delivery.
• The product must be unused, unwashed, unaltered, and in its original packaging with tags intact.

🔁 Exchange:
• We offer size exchanges where applicable.
• If the requested size is unavailable, we may offer store credit or an alternative.

💸 Refund:
• Refunds are processed only for damaged, defective, or wrong items.
• Refunds will be issued to the original payment method within 7–10 business days after product inspection.
• In some cases, store credit or wallet balance may be offered as an alternative.

🚚 Return Pickup:
• We offer free return pickup in most pin codes.
• In areas where pickup is unavailable, customers may need to self-ship the product. Reimbursement for shipping may apply (up to a limit).

🌍 International Orders

Currently, we do not accept returns or exchanges on international orders unless:
• The item is damaged during transit
• The wrong product was delivered
In such cases:
• Please contact us within 48 hours of receiving the order
• Share clear photos of the issue and unboxing video (if available)
• Once verified, we will offer a refund, store credit, or reshipment

Note: We are not responsible for delays or damages caused by customs clearance or shipping partners.

❌ Non-Returnable Products
The following items are not eligible for return or exchange:
• Products purchased on sale/discount
• Custom-stitched or altered garments
• Innerwear, blouses, or accessories (for hygiene reasons)
• Bulk or special occasion orders

📩 How to Initiate a Return or Exchange
• Email us at bharatposhak1702@gmail.com or WhatsApp us at (+91) 70465 66696
• Mention your Order ID and reason for return
• Attach photos of the product (in case of damage or wrong item)
• We’ll guide you through the next steps

🕒 Processing Time
• Return review: 2–3 business days
• Pickup/Shipping: 3–5 business days
• Refund/Exchange: 7–10 business days after product reaches us

🙏 Our Commitment
We stand by the quality of our products and aim to make your shopping experience smooth and satisfying. If you ever face any issues, please give us the opportunity to make it right.

Questions?.
📧 Email: bharatposhak1702@gmail.com
📱 WhatsApp/Call: (+91) 70465 66696
🕘 Support Hours: 10 AM – 7 PM IST (Mon–Sat)